Accessibility Statement

Our Commitment to Accessibility

BanterBox is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

We believe that literature should be accessible to everyone, regardless of their abilities. Our interactive storytelling platform is designed with inclusivity at its core, ensuring that all readers can enjoy the magic of conversing with their favorite literary characters.

Our Accessibility Goals

Provide text alternatives for all non-text content
Ensure all functionality is available via keyboard
Give users enough time to read and use content
Help users navigate and find content
Make text content readable and understandable

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

WCAG 2.1 Level AA

BanterBox is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Assessment Approach

BanterBox assessed the accessibility of this platform through self-evaluation and testing with assistive technologies.

Accessibility Features

We've implemented numerous features to enhance accessibility across our platform:

Keyboard Navigation

Full keyboard navigation support throughout the platform, including tab navigation and keyboard shortcuts for common actions.

Screen Reader Support

Comprehensive ARIA labels and semantic HTML ensure screen readers can accurately convey content and functionality.

Customizable Display

Adjustable text size, font choices (including OpenDyslexic), and high-contrast themes for improved readability.

No Time Limits

Take as long as you need to read and respond. Our narratives wait for you, with no time pressure.

Clear Structure

Logical heading hierarchy and consistent navigation patterns make it easy to understand and navigate content.

Focus Indicators

Clear visual focus indicators help keyboard users understand where they are on the page.

Reading Settings Panel

Our dedicated Reading Settings panel allows users to customize their reading experience:

Text Size: Choose from small, medium, large, or extra-large text
Font Style: Select serif, sans-serif, or OpenDyslexic fonts
Theme: Switch between light, dark, or sepia themes
Line Spacing: Adjust spacing for comfortable reading

Supported Assistive Technologies

BanterBox is designed to work with a wide range of assistive technologies. We regularly test our platform with:

Screen Readers

NVDA (Windows)
JAWS (Windows)
VoiceOver (macOS/iOS)
TalkBack (Android)

Voice Control

Dragon NaturallySpeaking
Windows Speech Recognition
Voice Control (macOS/iOS)

Browser Tools

Browser zoom (up to 400%)
Browser text sizing
High contrast modes
Reader modes

Supported Browsers

For the best accessibility experience, we recommend using the latest versions of:

Chrome Firefox Safari Edge

Known Issues and Workarounds

While we strive for complete accessibility, we're aware of some limitations and are actively working to address them:

AI-Generated Content Variation

In Progress

Issue: Since our narratives use AI to generate responses, the exact content may vary between sessions, which can be confusing for some users.

Workaround: Save your progress frequently and use the chapter navigation to maintain context. We're working on consistency improvements.

Complex Narrative Branches

Monitoring

Issue: Some narrative branches can become complex, making it difficult to track story progression.

Workaround: Use the Navigation panel to see your current location and available paths. The story map feature is in development.

Mobile Voice Input

Planned Fix

Issue: Voice input on some mobile devices may not work optimally with our conversation interface.

Workaround: Use the device's built-in voice-to-text features or type responses manually. Mobile improvements are scheduled for Q2 2024.

If you encounter any accessibility barriers not listed here, please contact us immediately so we can assist you and improve our platform.

Feedback and Contact Information

We welcome your feedback on the accessibility of BanterBox. Please let us know if you encounter accessibility barriers or have suggestions for improvement:

Email Us

For accessibility concerns and feedback:

accessibility@banterbox.info

We typically respond within 2 business days

General Support

For general inquiries and support:

info@banterbox.info

What to Include in Your Feedback

To help us address your concern as quickly as possible, please include:

Description of the accessibility barrier or issue
Web address (URL) where you encountered the problem
The assistive technology you were using (if applicable)
Your browser and operating system
Any error messages you received

Our Promise

We are committed to making BanterBox accessible to everyone. When you contact us about accessibility:

We will acknowledge your feedback within 2 business days
We will work with you to understand the issue
We will keep you informed about our progress
We will prioritize fixes based on impact and technical feasibility