Privacy Policy
How we protect and respect your data
Last updated: November 2026
Introduction
BanterBox, Inc. ("BanterBox," "we," "us," or "our") creates interactive policy research experiences powered by artificial intelligence (AI). Protecting your privacy is central to our mission. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with BanterBox Policy websites, mobile apps, APIs, and any other products or services that link to this policy (collectively, the "Services").
By using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use the Services.
Scope
This Policy applies to personal information we collect through the Services. It does not apply to third party sites or services that link to or from BanterBox Policy; those parties have their own privacy practices.
Information We Collect
We gather information about you in three primary ways:
Information You Provide Directly
When you create an account, contact support, or otherwise interact with us, you may give us details such as your name, email address, password, organizational affiliation, and any other data you choose to share. This also includes any questions, queries, or messages you submit when interacting with policy documents.
Information We Collect Automatically
When you browse or use the Services, we automatically receive technical data from your browser or device. This may include your IP address, device model, operating system, browser type, referring pages, the dates and times you access the Services, usage logs, and click stream information. We collect this data through cookies, software development kits (SDKs), pixels, and similar technologies.
Research Interaction Data
As you explore policy documents, we log the questions you ask, the sections you engage with, and other interactions. This helps us improve the conversational experience and provide better research tools.
Important: User questions and interactions with policy documents are not private. They may be reviewed by BanterBox personnel and trusted partners for quality, safety, and improvement purposes. Please avoid submitting sensitive personal information you would not want disclosed.
How We Use Your Information
We use information to:
- Provide, personalize, and improve the Services, including generating accurate responses to policy research questions.
- Operate, maintain, debug, and secure our platform and infrastructure.
- Process transactions and manage accounts.
- Communicate with you (e.g., service updates, marketing with your consent, responses to inquiries).
- Conduct research and analytics to understand user engagement and develop new features.
- Enforce our Terms of Service and other policies, detect fraud, and protect BanterBox and its users.
Data Security
We implement industry standard administrative, technical, and physical safeguards (encryption in transit, access controls, routine audits) to protect your information. No system is 100% secure; we cannot guarantee absolute security.
International Transfers
BanterBox is headquartered in the United States. If you access the Services from outside the U.S., you consent to processing and storage of your information in the U.S. and other countries that may have different data protection laws.
Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold about you.
- Object to or restrict certain processing.
- Receive a portable copy of your data.
- Opt out of marketing communications.
Submit requests by emailing info@banterbox.info. We may verify your identity before fulfilling requests.
Residents of California have additional rights under the California Consumer Privacy Act (CCPA). European users have rights under the General Data Protection Regulation (GDPR).
Data Retention
We retain information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Usage and reading data, such as page views, reading events, reading sessions and page-performance figures, is deleted automatically 13 months after it is collected. After that we keep only daily totals: counts, not records of individual visitors, so that we can compare one year with the next. Records of errors are deleted 13 months after the error is resolved; unresolved ones are kept until they are. Some records are not yet deleted on a schedule, and we will set a limit for each when daily totals replace them, and say so here:
- visits through links we share on behalf of our clients, recap and moment pages, and PDF downloads, each with a one-way code for the visitor rather than an address;
- visits from a speaker's own posts to the materials we prepare for them, and how speakers use those materials, with a one-way code of the IP address and the browser type;
- the link between a reader's anonymous identifier and their reading sessions, and the reading preferences a reader saves;
- the activity log of signed-in accounts, whose IP addresses are replaced with a one-way code after 90 days.
Research interactions may be stored indefinitely in anonymized form for research and system improvement purposes.
Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children without verifiable parental consent. If we learn we have collected such data, we will delete it.
Changes to Privacy Policy
We may update this Policy periodically. We will notify you of material changes by posting an updated version with a new "Last updated" date and, where appropriate, additional notice (such as email or in-app alert).
Contact Us
If you have questions or concerns about this Policy or our privacy practices, please contact us:
BanterBox, LLC
Attn: Privacy Team
Email: info@banterbox.info